Provide Convenience. Reduce Anxiety. Boost Satisfaction
Simple and convenient, our patient engagement software solution lets patients connect to your clinic digitally. They’re more satisfied. You’re more efficient.
With texting and online registration, patients spend less time in your clinic, speeding up throughput so you can see more patients. And with increased demographic and data accuracy, you save time and money
With a simple, seamless scheduling experience that helps you make first-time visitors lifetime patients, you build loyalty—and your client base
Detailed benchmarks on wait times, satisfaction scores, online appointments vs. walk-ins, and ROI, help you make informed staffing decisions and refine processes
Mitigate negative patient experiences quickly in near real-time. Experity makes it easy to monitor patient satisfaction, mitigate negative experiences, and share good reviews
It allows us to understand which clinics have the time between check-in and registration. It helps us to understand which front desk staff probably needs more training and which ones are the superstars. That’s very important to us because we’re a data-driven company and it really gives us the ability to understand where we need to put our efforts behind.
Our patient engagement solution helps you keep wait times down, reduce front desk effort, and boost customer satisfaction and loyalty. Patients can not only reserve their space in line, online, but complete the full registration process before even arriving in clinic—no paper required.
Make patients happy with easy online appointments, a quick visit, and a remarkable experience
Slot all your patients in one queue to simplify workflows and provide wait time visibility for everyone
Measure engagement to gauge your clinic performance and strategically adapt
Building patient trust and improving Net Promoter Scores (NPS) can be a challenge in the urgent care industry. Check out our list of ways to connect with your urgent care patients and bring them back for repeat visits.
Enable your patients to come into your clinic when it works for them and supply pre-visit information from their mobile device, cutting short the time they spend in the office. It speeds up your workflow, reduces errors, and improves patient satisfaction.
By offering a user-friendly channel to schedule an appointment while waiting elsewhere, rather than in a line outside, our partnership with Experity has already improved our Net Promoter Score (NPS).
Without insight to measure engagement, continuous improvement is hard to achieve. Get the tools you need to gauge your clinic performance and make changes to increase patient satisfaction.
We deliver fast, convenient, connected solutions that elevate urgent care and evolve with healthcare to improve outcomes—for patients, providers, operators, and our communities.
